D2C eCommerce Implementations
We support manufacturers in building independent sales channels and reaching end customers directly. We create D2C platforms that are not just a store but a tool for building a strong brand and a loyal community.
Who is the D2C eCommerce platform for?
Our D2C eCommerce is perfect for manufacturers who:
01
They want to build an independent and profitable sales channel that will be the showcase of their brand on the Internet.
02
They have a unique product or a strong brand vision and want to build an engaged community around it.
03
They are looking for a way to diversify revenues and reduce dependence on traditional distribution networks or marketplaces.
04
They want to harness the potential of data to create better products and more effective marketing campaigns.
Discover our eCommerce D2C projects
See all case studies
integrations
Integration with applications.
We have implemented online stores based on Magento 2 , which we integrated with, among others, Comarch Optima, Comarch XL, SAP, Streamsoft Prestiż, Subiekt GT, Subiekt Nexo, WF–Mag, Symfonia, Akeneo, iMoje, Credit Agricole installments, ING leasing, Klarna, Przelewy24, PayNow, PayPal, Stripe.
Have any questions?
Let's talk about cooperation.
Why Cognize eCommerce B2B agency?
We specialize in digitizing B2B sales for medium-sized and large companies – manufacturers and distributors. Our offering is distinguished by three substantive pillars:
A consultant who cares about the quality of your project
Each project is led by an experienced consultant – a former e-commerce manager from the B2B industry. This ensures that the implementation is led by someone who understands the day-to-day operations, challenges, and needs of your company.
“Flexible Accelerators” that reduce implementation costs and time
When implementing systems, we use ready-made "accelerators." These are systems and modules we've developed ourselves, based on open technologies. They reduce costs and shorten implementation time while remaining fully configurable to your unique needs.
Narrow specialization = we have already completed a project similar to your needs
Over 100 completed projects have allowed us to understand the specifics of companies operating in the B2B (often combined with B2C) sector. As a result, we have reference implementations and customer reviews for 92% of our inquiries.
Functionalities for the D2C eCommerce platform available at launch:
Loyalty programs
Tools for building long-term relationships and generating regular revenue. Ability to use loyalty points for payments (up to a specified percentage of the transaction value).
Tools to increase conversions
Support for multiple promotion types, including special prices, quantity promotions, cart value promotions, and discount codes. Generate promotions for selected products based on product attributes and parameters.
Convenient returns and complaints
Possibility to submit a return or complaint for closed orders and check their status.
Headless Architecture
Guaranteed ultra-fast store operation (crucial in mobile) and complete freedom in creating static pages and blog entries.
AI modules
Module for generating descriptions based on product attributes. Translation modules.
Translation modules
A module enabling mass translation of existing attributes, e.g. descriptions, titles or names, into any language.
Modules that meet legal requirements
We ensure full compliance with key legal regulations such as the Omnibus Directive, GDPR and GPSR, including advanced consent management and correct presentation of unit prices.
Have any questions?
Want to see the full list of features?
Inquiries
How does the request for quotation work?
We take responsibility for our clients' businesses.
Our approach and effective actions build partnerships that we mutually appreciate.
01
Contact and talk about the project
Contact us and explain your needs. We'll gather all your requirements and discuss your project together (in person or via video call).
02
Specification and planning
We'll work with you to develop project specifications during a workshop at your company. At the end of the meeting, we'll create documentation, a feature list, and a full project plan.
03
Offer and implementation
We will respond to your specifications and present our offer. We will begin the project with a kick-off meeting, during which we will introduce the experts from our dedicated team and present the work schedule.
Scoping process
and project budget (free of charge)
The result of the recognition process is:
01.
Knowledge of Cognize's experience in similar projects
02.
Knowledge of customer needs
03.
Knowledge of the project implementation process
04.
Preliminary project estimate
Pre-implementation analysis process
(about 4 weeks)
The result of the Pre-Implementation Analysis Process is a planned project – Pre-Implementation Analysis*,
which includes:
01.
Technical Specifications (text document)
02.
List of functionalities
03.
Project budget and schedule
*The prepared Pre-Implementation Analysis is the property of the Client and may be used to perform market research and collect offers.
What else can we do for your company?
Cognize B2B eCommerce Agency - What do we do?
We offer services aimed at increasing revenue, optimizing processes and improving profitability.
Investment
Implementation and maintenance
integrations
Technology
B2B consulting
Not sure what system you need yet?
Before you decide on a specific technology, it's worth exploring which solution truly fits your sales model. Our experienced B2B eCommerce Manager consultants help companies choose the right direction—without predetermined answers. If you feel it's a good time for a consultation, learn what such a collaboration looks like.
Experience
Experience in your industry
The electrical, heating, lighting, cosmetics, medical, motorcycle, automotive, FMCG, clothing, and sports industries are just some of the industries we have implemented. Ask about our experience in your industry.
What do our clients say about us?
Punctuality, flexibility, availability, professionalism (...)
In 2017, we began working with Cognize (KMK Group) on the BAST system. Since then, the project has been developed and managed with exemplary skill. Cognize's (KMK Group) work is characterized by timeliness, flexibility, availability, professionalism, and, most importantly, the ability to present complex programming solutions in an accessible format.
This cooperation has resulted in our development and stability.
This cooperation has resulted in our development and stability, and the form of business contacts based on mutual trust is increasingly rare today, yet extremely effective.
(…) we can now easily and effectively manage our product catalog (…)
Cognize provided us with two services: Digital Sales Transformation Consulting and PIM Implementation. They provided the necessary know-how and demonstrated methods for various business process integrations with PIM systems. Thanks to their expertise, we can now easily and effectively manage our product catalog while minimizing implementation costs.
They helped us understand our needs and proposed the best solution based on the analysis results.
Our collaboration with Cognize began with a consultation. At this stage, they helped us understand our needs and proposed the best solution based on the analysis results. Cognize then began implementing the final system. The project was conducted with a high level of communication, on time, and, most importantly, with the Cognize team's ongoing initiative.
Immediately after opening the new store, we saw an immediate increase in sales.
After launching the new online store, sales immediately increased. The Cognize team (formerly KMK Group) was able to manage the project independently, working with minimal involvement from the snowboard brand. Their independence and communication skills were also impressive.
(...) we recorded a dynamic increase in our company's turnover
(...) The e-commerce platform they created not only meets all our expectations but also provides enormous opportunities for future technological development. Thanks to the solid technical architecture and innovative features, we have seen dynamic growth in our company's turnover, which we attribute directly to the functionality of the new website. Excellent communication and high availability of the team ensured we could count on support at every stage of the project. (...)
FAQ
Frequently Asked Questions about D2C eCommerce
Will entering direct sales harm relationships with distributors and brick-and-mortar stores?
The system can be designed so that channels complement each other, not compete. Large, unusual, or local orders can be consciously directed to the current channel (representative, subcontractor, brick-and-mortar store), and the D2C platform captures only the portion of sales that would not otherwise reach the offline sales network. This is a business decision regarding thresholds and rules, not a technological limitation.
Is it possible to sell directly to customers without expanding the service department?
The order doesn't have to go straight to production or the warehouse. The automated order is first approved by a manager, who can specify further details (e.g., discount, shipping method) before processing begins—just as some of our clients currently do with non-standard orders. Only after these rules are established does full automation for standard orders kick in.
Can a B2C customer and a B2B customer (e.g. wholesaler, installer) shop at the same store?
Yes, this is a common scenario. The same store displays different prices and terms depending on who is logged in—a retail customer pays the list price, while a verified B2B customer has their own terms and conditions and trade credit limit. B2B customer registration may require additional verification on your end before they can access wholesale terms and conditions.
Does selling online make sense if our products require configuration before purchase (e.g. variants, dimensions, additional options)?
Yes, the configuration can be transferred to the store, instead of being arranged solely by phone or email with a salesperson. Customers can select product parameters on the website, and checkout can also include additional services (e.g., financing or shipping) if they are part of the purchasing decision. The scope of the configurator depends on the complexity of your catalog's variants.
Do you have an idea, a ready specification or a business need?
Write to us. We will contact you within 24 hours.
